Policy Statements
Shipping Policy
All orders of burs from stock are shipped within 48 hours of receiving your order, using
USPS Priority Mail as our preferred shipping method.  You will be notified by email when
your order is shipped.  Please make sure your ship-to address is correct.  Orders paid by
check or money order are shipped after payment is cleared by bank.  Sorry, no COD
shipments.

USA Orders
Shipping charge $7.50 USD with Priority Mail (US orders only).
Free shipping for orders of $50.00 or more. except for certain items as noted .  Use
coupon code FS50.  US orders only.  
(Free shipping will be via 1st class mail or Priority
Mail depending on order size)

International Orders
WORLDWIDE SHIPPING AS LOW AS $15.95 USD.  CANADA & MEXICO $13.95 USD.   
We have found that
International Priority Mail is a convenient and affordable way to
ship.  Import duties may apply, depending on destination country.
Your Safety
Please keep in mind that the items you purchase from us are used in different
types of rotary tools for a variety of purposes, and require adequate eye,
respiratory and hearing protection for your safety.  Follow the rotary tool
manufacturer's instructions concerning the tool's safe use and recommended
safety precautions. See our
Safety Page for further information, or Contact Us.
Bur Guarantee
Your satisfaction with your purchase is the goal of Burs for Carving.  If you are
not satisfied, please let us know what we can do to correct any problem.  

The burs we sell are manufactured under very strict international standards (ISO),
which means that defects are extremely rare.  In addition, we take great care in
inspecting items before shipping.  We will replace or refund any product defective
in workmanship and/or material within 30 days of our original invoice date.  
(Refunds are less shipping and handling charges).  Defective item(s) must be
returned shipped prepaid for replacement or refund--please notify us for
authorization prior to returning the defective item(s).  Burs not used for their
intended purpose or abused are excluded.

Special Order items are not returnable for refund except if defective.

Of course, if you are happy with your purchase, we would like to know that too.
Privacy
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and
order data.  Yahoo! automatically collects order information but may only use this
information in the aggregate.  If you accessed this store through Yahoo! Shopping,
Yahoo! also automatically collects information about your shopping experience.  Please
see the Yahoo!
Privacy Policy for more information about how Yahoo! uses this
information.

2010 Burs for Carving Privacy Policy: Our Commitment To Your Privacy
As our customer, your personal privacy is of the utmost importance to us.  Information
provided by you is used solely for the purpose of transacting business between you
and
Burs for Carving, and will be kept confidential at all times.  

Your information will not be shared or given to anyone at any time, by
Burs for
Carving
or its staff.  Your email address furnished is used only to correspond with you
regarding orders or to respond to your request for information.   

To better protect your privacy, the following notice explains the information we collect
and how to contact us if you have any concerns:

What Information Is Collected:
As part of the order process, the following information is collected from customers:
  • Name
  • Shipping/Billing Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

Contact Us
By email: info@bursforcarving.com
By standard mail: Burs for Carving, 30600 N. Pima Rd. #160, Scottsdale, AZ 85266 USA
www.bursforcarving.com
Terms
  • Payment may be made through PayPal using your Paypal account or credit
    card for secure, safe ordering.  You may also email us with your order, and we
    will send you an invoice through Paypal.  You do not need a Paypal account to
    purchase by invoice.
  • Contact us if you prefer to pay by check or money order (in USD payable
    through a US bank).  We will email you an invoice.  Send remittance to:   Burs
    for Carving, 30600 N. Pima Rd. #160, Scottsdale, AZ 85266 USA
  • Shipments to an Arizona address will be subject to 7.95% state sales tax.
  • Sorry, no COD orders.
Our inventory is extensive, but occasionally some burs may be out of stock due to
manufacturing delays, which are beyond our control.  In that event, we will notify you
of the anticipated delivery date, and will make every possible effort to complete your
order in the shortest time possible.  In-stock items of your order will be shipped within
48 hours as above, unless you indicate otherwise.  Backordered items are shipped at
no additional cost to you.

Please
contact us if you have a request for a particular bur not included in our catalog,
and we will make every effort to furnish it for you.