
Shipping Policy
All orders of burs from stock are shipped within 48 hours of receiving your
order, using USPS Priority Mail as our preferred shipping method. You will be
notified by email when your order is shipped. Please make sure your ship-to
address is correct. Orders paid by check or money order are shipped after
payment is cleared by bank.
Shipping charge $7.50 USD with Priority Mail.
If you prefer other shipping options, please contact us for a quotation.
Shipping charges for international orders are quoted at the time of your order.
Sorry, no COD shipments.
Our inventory is extensive, but occasionally some burs may be out of stock
due to manufacturing delays, which are beyond our control. In that event, we
will notify you of the anticipated delivery date, and will make every possible
effort to complete your order in the shortest time possible. In-stock items of
your order will be shipped by within 48 hours as above, unless you indicate
otherwise.
Please contact us if you have a request for a particular bur not included in our
catalog, and we will make every effort to furnish it for you.
Your Safety
Please keep in mind that the items you purchase from us are used in different
types of rotary tools, which require adequate eye, respiratory and hearing
protection for your safety. Follow the rotary tool manufacturer's instructions
concerning the tool's safe use and recommended safety precautions. See our
Safety Page for further information
Guarantee
Your satisfaction with your purchase is the goal of Burs for Carving. If you are
not satisfied, please let us know what we can do to correct any problem.
The burs we sell are manufactured under very strict international standards (ISO),
which means that defects are extremely rare. In addition, we take great care in
inspecting items before shipping. We will replace or refund any product defective
in workmanship and/or material within 30 days of our original invoice date.
(Refunds are less shipping and handling charges). Defective item must be
returned shipped prepaid for replacement or refund--please notify us for
authorization prior to returning the defective item. Burs not used for their
intended purpose or abused are excluded.
Special Order items are not returnable for refund except if defective.
Of course, if you are happy with your purchase, we would like to know that too.
Privacy
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but may
only use this information in the aggregate. If you accessed this store through
Yahoo! Shopping, Yahoo! also automatically collects information about your
shopping experience. Please see the Yahoo! Privacy Policy for more information
about how Yahoo! uses this information.
2007 Burs for Carving Privacy Policy: Our Commitment To Your
Privacy
As our customer, your personal privacy is of the utmost importance to us.
Information provided by you is used solely for the purpose of transacting
business between you and Burs for Carving, and will be kept confidential at all
times.
Your information will not be shared or given to anyone at any time, by Burs for
Carving or its staff. Email addresses furnished are used only to correspond with
you regarding orders or to respond to your request for information.
To better protect your privacy the following notice explains the information we
collect and how to contact us if you have any concerns:
What Information Is Collected:
As part of the order process, the following information is collected from
customers:
- Name
- Shipping/Billing Address
- Email address
- Phone number
- Credit/Debit Card Information
Contact Us
By email: info@bursforcarving.com
By standard mail: Burs for Carving, 4020 N. 38th Avenue, Phoenix, AZ 85019
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Terms
- Payment may be made through PayPal using your credit card for secure,
safe ordering.
- Contact us if you prefer to pay by check or money order (in USD payable
through a US bank). We will email you an invoice and mailing address.
- Shipments to an Arizona address will be subject to 8.3% sales tax.
- Sorry, no COD orders.